Online Access Agreement & Disclosures

Community Bank Online Banking Services Agreement and Disclosures

This Online Banking Services Agreement and Disclosure ("Agreement") is entered into between Community Bank (the "Bank") and the undersigned customer of the Bank, who hereby subscribes to Community Bank Online Banking Services ("Online Banking"). This agreement discusses how you can use Online Banking to obtain information about your account, transfer funds between your accounts, request certain other bank services, and pay bills ("Bill Pay"). It also contains the terms and conditions governing Online Banking and Bill Pay. The customer is referred to in the Agreement as "you" or "your". The Bank is referred to in this Agreement as "Bank", "we", "us" and/or "our". If you use Online Banking or permit another to use Online Banking on your behalf, you agree to the terms and conditions stated in this Agreement.

1. Scope of Agreement

1.1 Other Accounts, Loan Agreements and Services.

This Agreement governs your use of our Internet Banking ("Online Banking") and Bill Pay ("Bill Pay") services. The terms and conditions set forth herein are in addition to, and do not cancel or supersede, any other agreements or signature cards governing your deposits, loans or other business relationships with the bank. All of the terms, conditions, agreements, representations, schedules, disclosures, and fees set forth in or association with such other agreements and signature cards remain in full force and effect. However, the persons you authorize to have access to and make transfers from your account(s) through Online Banking may not be the same persons who are authorized to sign on the account under your other agreements and signature cards with us. In cases where your authorizations to other persons differ from your authorizations for the same account(s) under the signature card agreement(s), the signature card agreement(s) will govern Online Banking transactions.

1.2 Instructions and Fee Schedules; Amendment.

Any instructions we may issue for the use of Online Banking (collectively, "Instructions") are a part of this Agreement and are incorporated herein by reference.

The current Online Banking fee schedule is attached to this Agreement as Schedule A. The fees and service charges provided for in your deposit, line of credit, loan, and other agreements with us, as described in the Bank's Schedule of Fees and Charges, may apply to services ordered online.

Subject to any applicable notice requirements imposed by the Electronic Fund Transfer Act ("EFTA") and Regulation E "(Reg E") hereunder, the Bank may change or add any fees, modify the instructions for Online Banking, or otherwise amend this Agreement in whole or in part at any time.

1.3 Termination.

Either you or the Bank may terminate this Agreement at any time upon giving written notice of the termination to the other party. Termination will not affect any liability or obligation of either party incurred hereunder prior to termination. For reasonable cause including non-usage or inactivity, the Bank reserves the right to terminate this Agreement and your access to Online Banking, in whole or in part, at any time without prior notice to you. Upon termination, we reserve the right to make no further payments or transfers from your account(s) pursuant to this Agreement, including payments or transfers you have previously authorized. If you terminate your Online Banking services, you authorize the Bank to continue making transfers you have previously authorized until such time as the Bank has had a reasonable opportunity to act upon your termination notice. You agree that upon termination of your Online Banking services, either by you or by us, you will cancel all automatic or recurring transfers you have previously authorized, and that if you fail to do so, you are responsible for such payments.

2. Description of and Limitations On Online Banking

2.1 General Description of Services.

In general, the Online Banking package enables you to:

  • Search transaction histories and obtain balance information on the accounts you include in your Online Banking program, which may include checking, savings, certificate of deposit, line of credit, installment loans, real estate loans and commercial loans.
  • Transfer funds between your transaction accounts.
  • This list is not exhaustive and the Bank may offer additional or different Online Banking services in the future, all of which will be governed by this Agreement, as amended.

2.2 Bill Pay Service.

Bill Pay is an electronic payment system which permits you to initiate and authorize payments from your accounts to payees which you have selected in advance to receive payments by means of this service. (A payee is a person or business you are paying). You have the option of setting up a payment to occur only on demand or on a recurring frequency. Recurring payments are payments of a fixed amount that are paid at a regular time interval, such as monthly; and on demand payments are payments that vary in amount and/or date. After you have established a recurring or on demand payment, the Bank will automatically execute bill payments according to your instructions until you have properly notified the Bank, in accordance with the Bank's procedures in effect at the time, of any cancellation of your instructions. You may notify the bank by writing us at PO Box 817, Joseph, OR 97846-0817 or e-mail via the "Contact Us " option.

To participate in Bill Pay, you must have a checking account with Community Bank and a US address. If you participate in this service, you may use Bill Pay to make payments from any of your checking accounts.

To pay bills using Bill Pay you must have access to the internet and access to Community Bank's Online Banking system. You must have requested Online Banking from your Community Bank Branch or online and have had an ID and temporary Password issued to you. Once you have accessed your Online Banking you can self enroll for Bill Pay services. In order to prevent unauthorized access and use of your accounts, you agree to keep confidential, and not give or make available your User Name, Password, Security Questions, or other means to access your account to any person not authorized to do so. After your instruction is received, payment will be made either by transferring funds electronically from your account to the payee or by preparing a paper check to the payee via first class mail. Your payment will be sent within 48 hours of your selected payment date.

You may use Bill Pay to authorize automated recurring payments in order to pay recurring bills. These payments must be for the same amount each month and will be sent on the same calendar day of each month, or on the previous or following business day if the regular payment falls on Saturday, Sunday or a federal banking holiday.

When you have entered and transmitted payment instructions, you authorize the Bank to withdraw funds from your account accordingly. For electronic payments, these funds are taken from your account on the day of your scheduled payment. For check payments the amount will be deducted when the check is presented to the bank for payment. If there are insufficient funds in the account to make an electronic payment, payment will not be made. If making a payment by check and there are insufficient funds in the account to pay the check on the day it is presented for payment, you will be responsible for any non-sufficient funds or overdraft charges the Bank may impose, as stated in the deposit agreements governing your accounts. The Bank reserves the right to refuse to honor payment requests that reasonably appear to the Bank to be fraudulent, incomplete, erroneous, or if you do not follow the Bank's instructions for Bill Pay. In addition, the Bank will not be able to execute any bill payment if the payee cannot or will not accept such payment.

Using Bill Pay, you can only pay payees with United States addresses. While most payments can be made using Bill Pay, the Bank reserves the right to refuse to pay certain payees. The Bank also reserves the right to terminate your use of the Bill Pay service. Due to liability issues, we will not accept payments to federal, state or local tax agencies, or payments to settle securities transactions.

When scheduling payments, you should take into account delays that are inherent in processing and sending bill payments. In general, bill payments may be scheduled for the current business day or any date in the future, and we will process your payment on the date you schedule. Check payments will only be processed once a day at 12 p.m. Pacific Time. Electronic payments are processed twice daily, at 5 a.m. and again at 12 p.m. Pacific time. If the payee is to be paid by paper check you understand and agree that the check is mailed to the payee the same day as the date requested, if the request for payment is entered prior to 12 p.m. on a regular business day, or is a recurring payment previously entered. Under normal circumstances check payments are received by the payee within 3 to 5 business days. Community Bank takes no responsibility for Postal Service error or incorrect payee addresses. Further delays may be caused by failure of payee to process payments the day they are received. If the payee is to be paid electronically, you understand and agree that the payee may not receive the payment until up to 2 business days after it is debited from your account. Further delays may be caused by the failure of the payee to process a payment on the business day that it is received. You authorize Community Bank and any third-party processing agent that we may select to use any payment method (electronic or paper) we choose to process each of your payments. It is your responsibility to authorize your bill payments in such a manner that your bills are paid on time. You are responsible for any late payment or finance charge that may be imposed as a result of your failure to schedule payments or transmit payment instructions in a timely manner. We are not responsible for any delay or other adverse consequence that results or is alleged to result from the choice of payment methods, from delays in the delivery of mail or the improper handling or transmission of payments by a third-party or the failure of a payee to accept, process or properly post a payment in a timely manner.

To cancel a bill payment that you have scheduled, you must cancel the payment online by 4:45 a.m. Pacific Time on the business day the payment is scheduled to be paid. 

Schedule A - Fee Schedule

Online Banking

  • No charge
  • Bill Pay for consumer and business checking accounts -  No charge

FI Transfers (Consumer Only)

  • Receive funds from an external account - No charge
  • Send funds to an external account outside of Community Bank - $2.50 per transfer (limits and restrictions apply)

2.3 Types of Transfers and Limitations.

You can make an internal transfer of funds from one account with the Bank to another, such as a transfer from a savings account to a checking account. You may make a transfer between personal accounts at other financial institutions. Transfers may be limited in amount as provided in our agreements with you governing these services or in accordance with bank policies. In addition, your ability to transfer funds between certain accounts is limited, as stated in your deposit agreements with us. For example, you can make no more than six (6) electronic transfers from a savings account during each statement period. Transfers made using both Online Banking and other transfer methods described in the Deposit Agreements are counted against the permissible number of transfers. The bank reserves the right to further limit the frequency and dollar amount of transactions from your accounts for security or credit reasons, as the Bank may determine at any time at its sole discretion.

2.4 Overdrafts; Order of Payments.

It is your responsibility to ensure that you have enough money or credit available in an account from which you instruct Online Banking or Bill Pay to make a payment or transfer. If funds are withdrawn from any of your accounts by means of electronic fund transfers, other than through Online Banking on same business day as an Online Banking transaction, and if the account contains insufficient funds to enable both the electronic funds transfer and the Online Banking transfer to be made, the transfers will be made in the order determined by the Bank, in its sole discretion. You are fully obligated to us to provide sufficient funds for any payments or transfers you make or authorize to be made. If we complete a payment or transfer that you make or authorize and we subsequently learn that you have insufficient funds for the transaction, you agree to reimburse us upon our demand, and you further agree that we may reverse the transaction or offset the shortage with funds from any other deposit accounts(s) you have with us to the extent permitted by the applicable law and the terms of any other relevant agreements.

2.5 Computer Requirements.

In order to use Online Banking, you must have internet access and the necessary hardware. In this Agreement, your devices and the related equipment are referred to together as your "Computer". You are responsible for the installation, maintenance, and operation of your Computer, devices and your software.

2.6 Registration Process.

In order to obtain and use Online Banking, you must complete our initial registration process. The Online Banking registration process involves requesting the service by contacting us online, by phone or in-person. The Bank will verify your identity, and information, and provide you with a temporary password. You may activate your Online Banking services with your temporary password. You may be required to designate one deposit checking account as your primary account. If you do not do so, we may select a primary account for you. Applicable service fees, if any, will be charged to the account you designate.

2.7 Password and Security.

Prior to your first use of Online Banking, you will have a User Identification Code and Password (the User Identification Code and Password collectively are referred to as the "Access Code"). Access Codes may only be obtained by Community Bank customers who have an active account with us.

We will assign you an initial Password, which you will be able to use one time to gain access to the system. You will be required to change this password upon your initial entrance into the system. Best practice is to create a unique password used only for your Online Banking and not other websites (e.g. email, social media, shopping, etc.). You may voluntarily change your Password at any time. It is recommended that you memorize your password and do not write it down. You are responsible for keeping your Password and account data confidential.

You will need the Access Code to gain access to Online Banking. Use of the Access Code is the agreed Security procedure between you and the Bank. You should keep your Access Code confidential in order to prevent unauthorized use of Online Banking and possible loss to your accounts. Anyone to whom you give or disclose your Access Code will have full access to your accounts, even if you attempt to limit that person's authority. You are responsible for all transactions you authorize or make using Online Banking, including any transactions that may be unintentionally or inadvertently authorized or made, and any losses, charges, or penalties incurred as a result. In addition, except as otherwise provided in this Agreement, you are responsible for transactions by unauthorized persons using your Access Code.

All accounts will have the following activity levels:

  • Inquiry. You will be able to obtain current account balance and transaction information on most accounts. The amount of transaction information available online may vary by account type.
  • Transactional. You will be able to obtain account information, transfer funds between accounts, and obtain certain other banking services.

We reserve the right to deactivate any Access Code that has been "inactive" for a period of three (3) months or more. If your Access Code has been closed, you may be required to go through the registration process again to restore access to Online Banking.

2.8 Reporting Unauthorized Transaction or Theft or Loss of Access Codes.

If you believe that an unauthorized transaction has been or may be made from your account, alert the Bank immediately by calling your local branch or (855) 273-3644 or write us at:

Community Bank
Attn: E-Banking Department
157 S. Main St
Pendleton, Oregon 97801

2.9 No Signature Required.

When using Online Banking to pay bills, you agree that the Bank, without prior notice to you, may debit any payment account(s) to pay checks that you have not signed by hand or by legally acceptable form of electronic signature. When using Online Banking to make transfers from credit accounts, you agree that the Bank, without prior notice to you, may take any action required to obtain cash advance on your behalf, including charging any credit account(s) at the bank without your handwritten or legally acceptable electronic signature.

3.0 Responsibility of Parties

3.1 Confidentiality and Access to Online Banking

The Bank shall exercise due care in seeking to preserve the confidentiality of your Access Code and to prevent access to Online Banking in general and your accounts in particular by unauthorized persons. In this connection it is understood and agreed that implementation by the Bank of its normal procedures for maintaining the confidentiality of information relating to its customers and preventing unauthorized transactions shall constitute fulfillment of its obligation to exercise due care. The Bank shall not be under any liability or have any responsibility of any kind for any loss incurred or damage suffered by you by reason, or in consequence of, any unauthorized person gaining access to or otherwise making use of your accounts through Online Banking if (i) the Bank has fulfilled its obligation of due care, or (ii) the loss or damage could have been avoided had you promptly notified the bank when you received knowledge or notice of any unauthorized transaction or other breach of security, or (iii) the unauthorized transaction was a transfer of funds to an account owned by you or by any person or entity which controls, is controlled by, or is under common control with you. You assume full responsibility for the consequences of any misuse or unauthorized use of or access to the Online Banking system or disclosure of any of your confidential information or instructions by your employees, agents or other third parties. When the Bank becomes aware of any unauthorized access to your accounts, it will advise you as promptly as practical thereafter.

3.2 Hardware and Software Malfunctions.

The risk of error, failure, incompatibility or nonperformance of your computer system is your risk and includes the risk that you do not operate your computer or your software correctly. The Bank is not responsible for any errors or failures from any malfunction of your computer or your software. The Bank shall have no liability to you for any damage or other loss, direct or consequential, which you may suffer or incur by reason of your use of your computer or your software. THE BANK MAKES NO WARRANTY TO YOU REGARDING YOUR COMPUTER OR YOUR SOFTWARE, INCLUDING ANY WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. The bank makes no representations or warranties regarding the accuracy, functionality, or performance of any third party software that may be used in connection with Online Banking (e.g. Quickbooks). The Bank is not responsible for any electronic virus or viruses that you may encounter. We encourage you to routinely scan your computer, storage media and devices and software using a reliable virus product to detect and remove any viruses found. Undetected viruses may alter, corrupt, damage, or destroy your programs, files, and even your Computer. Additionally, you may unintentionally transmit the virus to other computers, storage media and devices and software.

3.3 Limitation of Liability


4.0 Miscellaneous

4.1 Periodic Statements.

Your Online Banking payments and transfers will be indicated on monthly statements we provide or make accessible by mail or delivery service. You have a right under federal law to receive such statements for accounts governed by the EFTA and Reg. E. We may also provide or make accessible to you statement information electronically or by some other means. You agree to notify us promptly if you change your address or if you believe there are errors or unauthorized transactions in any statement, or statement information.

4.2 Business Days and Hours of Operation.

Online Banking is generally available twenty-four (24) hours a day, seven (7) days a week. However, at certain times, some or all of Online Banking may not be available due to system maintenance. During these times, you may use a Bank ATM, Telephone Banking, or a branch to conduct your transactions. A transfer initiated through Online Banking before 6:00 p.m. (Pacific Standard Time) on a Business Day is generally posted to your account the same day. All transfers through Online Banking after 6:00 p.m. (Pacific Standard Time) on a Business Day or on a Saturday, Sunday, or Federal banking holiday will generally be posted the next regular Business Day.

4.3 Notices and Communications.

Except as otherwise provided in this agreement, all notices required to be sent to you will be effective when we mail or deliver them to the last known address that we have for you in our records. Notices from you will be effective when received by mail at the address specified in Section 2.8 above.

4.4 E-mail Communications.

In general, communications sent over the public Internet are not necessarily secure. Therefore, we will not send, and we strongly suggest that you do not send, any confidential account information via regular email. Use our secure Contact Us form for all Internet communications. You agree that we may take a reasonable time to act on any Contact Us communications.

Correspondence that requires expeditious handling (i.e. if you need to report an unauthorized transaction from one of your accounts) should be made by calling or visiting your local branch, or calling 855-273-3644 during regular business hours.

Unless you have instructed us otherwise, you agree that we may send you electronic messages about products or services we offer.

4.5 Assignment.

The bank may assign its rights and delegate its duties under this Agreement to a company affiliated with the Bank or to any other party.

4.6 No Waiver.

The bank shall not be deemed to have waived any of its rights or remedies unless such waiver is in writing and signed by the Bank. No delay or omission on the part of the Bank in exercising its right or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.

4.7 Captions.

The captions of sections hereof are for convenience only and shall not control or affect the meaning or the provisions of this Agreement.

4.8 Governing Law.

Regardless of where you live or work or where you access Online Banking, this Agreement will be governed by, and construed in accordance with, the laws of the State of Oregon, the State of Washington and the federal laws of the United States of America. (The law governing any deposit account subject to this Agreement will be that of the state in which the deposit account is located.)

4.9 Enforcement.

In the event either party brings legal action to enforce the Agreement or collect overdrawn funds on accounts accessed under the Agreement, the prevailing party shall be entitled, subject to applicable law, to payment by the other party of its reasonable attorney's fees and costs, including fees on any appeal, bankruptcy proceedings, and any post-judgment collection actions, if applicable. If there is a lawsuit, you agree that it may be filed and heard in the State of Oregon, if allowed by applicable law.

4.10 Severability.

Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intent of the Agreement, and the remaining portions shall remain in full force and effect.

5.0 Funds Transfer Service For Accounts Subject To The Electronic Funds Transfer Act

Some of the transactions originated through Online Banking may be governed by the Electronic Funds Transfer Act and/or Regulation E. The provisions of this Act were provided to you when you opened your account. In general, the EFTA and Regulation E govern accounts established by a natural person primarily for personal, family or household purposes.

If you would like to receive an additional copy of your rights under EFTA and/or Regulation E, contact your local Community Bank branch or call 855-273-3644.


We will disclose information to third parties about your account or the transfers you make:

  • Where it is necessary for completing transfers; or
  • In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
  • In order to comply with government agency or court order; or
  • If you give us written permission.

Unauthorized Transfers

Consumer Liability

  • Generally, tell us at once if you believe your card and/or code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you believe your card and/or code has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your card and/or code without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone using your card and/or code without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers made with your card and/or code that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost if we can prove that we could have stopped someone from taking the money if you had told us in time.

Visa Debit Card

  • Additional Limited Liability for Visa Debit Card. Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Visa Debit Card. This additional limit on liability does not apply to ATM transactions, to transactions using your Personal Identification Number which are not processed by Visa. Visa is a registered trademark of Visa International Service Association.
  • If a good reason (such as a long trip or hospital stay) kept you from telling us, we may extend the time period.

Contact in event of unauthorized transfer

  • If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed at the end of this disclosure.

Error Resolution Notice

In Case of Errors or Questions About Your Electronic Transfers: Call or write us at the telephone number or address listed below, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  • Tell us your name and account number (if any).
  • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
  • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
  • We will determine whether an error occurred within 10 business days, (5 business days if involving a Visa transaction or 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days if involving a Visa transaction or 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Community Bank
PO Box 817
Joseph, OR 97846
Phone (855) 273-3644
Monday - Friday 8:00 AM to 5:00 PM

Electronic Documents Disclosure

(E-Docs, E-Statements, E-Notices)

This agreement authorizes Community Bank to deliver the following information electronically: periodic statements; annual percentage yields; fees and other terms of our deposit accounts; change-in-terms notices; initial disclosures; pre-maturity notices; and any other subsequent disclosures that may be required (“E-Notices”). An electronic bank statement is called an ("E-Statement"). Together “E-Statements” and “E-Notices” are referred to as (“E-Docs”). Upon agreeing to this electronic documents disclosure and successful enrollment into “E-Docs”, you will then receive periodic electronic notifications that your “E-Docs” are ready to view in your Online Banking. You will need to login to Online Banking and go to the “E-Docs” tab in order to view your available “E-Docs”. If you currently receive images of your checks with your statement, they will be included with your E-Statements.

By enrolling in E-Docs:

  • You understand that E-Docs refers jointly to E-Statements and E-Notices.
  • You agree to receive your statement(s) and/or other documents electronically via Online Banking.
  • You understand that the E-Docs will not be included in the e-mail, rather you will login to Online Banking to view.
  • You understand that you will no longer receive the selected statements/documents in the mail for the account(s) you have selected.
  • You understand that E-Docs are available for 18 months from the date that Community Bank first notifies you that the E-Docs are ready to view. 
  • You agree to save a copy of your E-Docs in electronic format by downloading from Online Banking, or paper format by printing for your permanent record retention.
  • You agree to maintain a valid e-mail address for E-Docs delivery and will make any necessary changes to your e-mail address on file with Community Bank via Online Banking by clicking on “E-Docs” tab, then “email settings”, or clicking on “Contact Us” at the top of the screen and then selecting “New Message”, or by email directly to Notification of any e-mail changes should be received ten (10) days before your normal statement cycle.
  • You understand that an E-Docs notification will be delivered to the current e-mail address on file with Community Bank.
  • You agree to treat your E-Docs in the same manner as you would a hard-copy paper version of the documents.
  • You agree to review your E-Docs on a schedule consistent with reviewing the same documents in a hard-copy paper version.

Although you are electing to receive your bank statement(s) and/or notice(s) electronically, you may be able to have your E-Docs provided or made available on paper or in non-electronic form. You may withdraw your consent to receive your bank statement(s) and/or notice(s) electronically at any time by clicking on “Contact Us” at the top of the screen and then selecting “New Message”, or by email directly to or by calling your local branch. The E-Docs service will be discontinued within 10 working days and you will receive your statement(s) and/or notice(s) in paper form. If your account is based on having your statement and/or notices electronically delivered, it may have to be changed to a new account type to accommodate the delivery of a paper statement and/or notice. If changed to a new account type, any fees or charges associated with that account type will apply. Any benefits or privileges that may have been provided due to having your statement and/or notices delivered electronically will no longer be applicable. You will receive the benefits or privileges associated with the new account type that you will be converted to.

Your personal computer (PC) must meet the following software requirements for access to and retention of electronic bank statements and/or notices.

  1. The current and prior major release of the following browsers: Microsoft Internet Explorer, Google Chrome, Firefox, and Safari on a rolling basis will be supported. Each time a new version is released, the new version will be updated and support will cease on the third-oldest major version.
  2.  128-bit encryption.
  3. Adobe Acrobat Reader, version 6.0 or higher in order to view your E-Docs.
  4. Access to a printer or the ability to download and archive the E-Docs to your computer to keep copies for your records.

You are responsible for providing us with updated information that we need to contact you electronically, including any change in your e-mail address, etc. We will send you a notice electronically indicating that your statement and/or notice are available. The notice will allow you to log in and retrieve your statement and/or notice electronically.

When your statement is available, you will receive an email to that effect at the email address we have on file at that time. YOU WILL HAVE EIGHTEEN (18) MONTHS FROM THE TIME OF THE EMAIL, WITHIN WHICH TO VIEW, PRINT OR ARCHIVE YOUR STATEMENT.

You are able to retrieve text pages of your statement for a maximum of six (6) months by selecting the “Statement” option next to the account on the “Accounts” tab of the Online Banking service. Check and deposit images are available online for up to three (3) months by selecting the “Transactions” option next to the account on the “Accounts” tab of the Online Banking service. Click All for the view range to show the full three (3) months; view images by clicking on the check number link or ‘View Image’ link. After the above periods of time, the information will be available by requesting an Annual CD-ROM of your statement, check images, and deposit slips for an additional fee.

Should updates to computer hardware, software or account changes occur we will notify you of the revised requirements. If your account is based on having your statement and/or notices delivered electronically, it may have to be changed to a new account type to accommodate the delivery of a paper statement and/or notice. Any benefits or privileges that may have been provided due to having your statement and/or notices delivered electronically will no longer be applicable. You will receive the benefits or privileges associated with the new account type that you will be converted to.

We will use commercially reasonable measures, consistent with industry standards, to maintain a reasonable level of security over the information contained in the electronically delivered account statement and/or notice. One of the main security features guarding the use of Online Banking is the unique combination of your Online Banking ID and Password. It is important that you protect the security of your Online Banking ID and Password by keeping them secret. If you give your Online Banking ID or Password to another party, you will be responsible for any changes or charges to your account(s). By entering into this Agreement and using Online Banking, you agree to protect the security of your Online Banking ID, Password, and any other numbers, codes, marks, signs, keys or other means of identification of you as a Community Bank Online Banking customer which may be devised or established from time to time.

If you agree to these terms, you authorize Community Bank to provide bank statements and/or notices for your chosen accounts by electronic means. You understand and agree that by requesting electronic delivery, you will NOT receive statements and/or notices in paper form that are delivered by the United States Postal Service unless you specifically discontinue the E-Statement and/or E-Docs services as described in this disclosure. You agree that electronic delivery will satisfy Community Bank's requirement to provide you a periodic statement and/or notice on your account. Your consent shall remain valid until such time as you revoke this consent. Community Bank retains the right to discontinue this service at any time. Your E-Docs service will be discontinued if the e-mail notice is returned undeliverable for any reason. Should your E-Docs service be discontinued, Community Bank will resume the delivery of your periodic statement and/or notice in paper format via the United States Postal Service.

Unless specifically listed in this agreement, this Service is subject to the definitions and terms of the master Online Access Agreement you agreed to when opening your Online Banking account or any amendments thereto.

FI Transfers
Within Online Banking you may separately enroll for the Consumer FI Transfers Service (“Service”). This Service allows you to transfer funds between your linked personal deposit accounts at Community Bank and certain deposit accounts at other financial institutions. An inbound transfer moves funds into an account at Community Bank. An outbound transfer moves funds from an account at Community Bank to an account outside of Community Bank. You will need to enroll each of your non-Community Bank accounts that you wish to use for this Service. You agree that you will only attempt to enroll accounts for which you have the authority to transfer funds. All accounts requested to be used as part of this Service will be verified in accordance with Community Bank procedures. The verification process must be completed by you prior to using the Service. You will have 7 days after enrolling an account to complete the verification process. Verification instructions are displayed to you during the enrollment process. 

Funds requested to be transferred will be debited/credited to your Community Bank account the business day following the day you initiate the transfer, provided you have met Community Bank's cutoff time for submitting FI Transfers. In the case of a future dated or recurring transfer, these time limits will be the business day following the scheduled date of the transfer. The cutoff time for initiating transfers is 4:00PM Pacific Time. Funds requested to be transferred will be debited/credited to the non-Community Bank account according to the receiving FI’s availability and transaction processing schedule.

Request for immediate transfers of funds cannot be cancelled. Future dated and recurring transfers can be canceled the day prior to the scheduled transfer date. If the transfer status is In Process, Pending, or Processed, you cannot cancel the transfer.

Transfers from Community Bank accounts to accounts outside of Community Bank are $2.50 per transfer. There is no fee for transferring funds from an account outside of Community Bank into an account at Community Bank. Fees are subject to change. Transfers are subject to the following limits unless otherwise agreed upon by you and Community Bank:

  1. Three inbound transfers per day not to exceed a total of $3,000 
  2. Three outbound transfers per day not to exceed a total of $3,000 
  3. You may only make 6 pre-authorized withdrawals/transfers (government allowed maximum) from your savings account per month. Excessive withdrawals over the limit may result in fees, account closure, change of account type, termination of transfer capability or other remedial action.

The above limits apply to the total of all FI Transfers of a specific type for all accounts enrolled in the Service. We may change your dollar limits and transfer limits at any time.

Unless specifically listed in this agreement, this Service is subject to the definitions and terms of the master Online Access Agreement you agreed to when opening your Online Banking account or any amendments thereto.

Mobile Banking Agreement and Disclosure

By enrolling in the Mobile Banking Service, you agree to all of the terms and conditions contained in this Agreement and Disclosure, as well as the terms and conditions of our Online Access Agreement.

We may offer additional Mobile Banking services and features in the future. Any added Mobile Banking services and features will be governed by this Agreement and by any additional terms and conditions presented when a new service or feature is launched. From time to time, we may amend these terms and modify or cancel the Mobile Banking service we offer without notice, except as may be required by Law.

As used in this Agreement and Mobile Banking services, the following words will have the definitions given below:

  • Account(s) means your eligible Community Bank checking, savings, loan, certificate of deposit and other Community Bank products that can be accessed through the Mobile Banking Service.
  • Device means a supportable mobile device such as a cellular phone or other mobile device that is web-enabled and allows secure SSL traffic which is also capable of receiving text messages. Your wireless carrier may assess you fees for data or text messaging services. Please consult your wireless plan or provider for details.
  • Mobile Banking means the banking services accessible from the Device you have registered with us for Mobile Banking.
  • You and Your(s) mean each person with authorized access to your Account(s) who applies and uses the Mobile Banking Service.
  • We , Us , and Bank means Community Bank.

Mobile Banking Service
Mobile Banking is offered as a convenience and supplemental service to our Online Banking services. It is not intended to replace access to Online Banking from your personal computer or other methods you use for managing your accounts and services with us. Mobile Banking allows you to access your Community Bank account information, use bill pay, transfer funds between your accounts and conduct other banking transactions. To utilize the Mobile Banking Service, you must be enrolled in Online Banking and then activate your Mobile Banking Device.

We reserve the right to limit the types and number of accounts eligible and the right to refuse to make any transaction you request through Mobile Banking. We may also reserve the right to modify the scope of the Mobile Banking Service at any time. Mobile Banking may not be accessible over some network carriers. In addition, the Mobile Banking Service may not be supportable for all Devices. Community Bank cannot guarantee and is not responsible for the availability of data services provided by your mobile carrier, such as data outages or “out of range” issues.

In order to properly use Mobile Banking, you should review and follow the instructions provide on our website You agree to accept responsibility for learning how to use Mobile banking in accordance with the online instructions and agree that you will contact us directly if you have any problems with Mobile Banking. We may modify the Mobile Banking Service from time to time at our sole discretion. In the event of any modifications, you are responsible for making sure you understand how to use Mobile Banking as modified. You also accept responsibility for making sure that you know how to properly use your Device and we will not be liable to you for any losses caused by your failure to properly use the Mobile Banking Service or your Device.

You agree that, when you use Mobile Banking, you remain subject to the terms and conditions of your existing agreements with any unaffiliated service providers, including, but not limited to, your mobile service provider and that this Agreement does not amend or supersede any of those agreements. You understand that those agreements may provide for fees, limitations and restrictions which might impact your use of Mobile Banking (Such as data usage or text messaging charges imposed on you by your mobile service provider for uses of or interaction with Mobile Banking), and you agree to be solely responsible for all such fees, limitations, and restrictions. You agree that only your mobile service provider is responsible for its products and services. Accordingly, you agree to resolve any problems with your provider directly without involving us.

Any deposit account, loan or other banking product accessed through this Mobile Banking Service is also subject to the Account Agreements and Disclosures provided at time of Account opening. You should review the Account disclosures carefully, as they may include transaction limitations and fees which might apply to your use of Mobile Banking.

Permitted Mobile Banking Transfers
You may use the Mobile Banking Service to transfer funds between your eligible Community Bank accounts (Internal Transfer). You may not transfer to or from an Account at another financial institution using our Mobile Banking Service.

Federal regulations require financial institutions to limit the way withdrawals may be made from a savings or money market account. Each transfer from a savings or money market account using Mobile Banking is counted as one of the six limited transactions permitted each monthly statement cycle period, as described in the Deposit Account Agreement and Disclosures. We may also limit the type, frequency and amount of transfers for security purposes and may change or impose limits without notice, at our option.

You represent that you are the legal owner of the accounts and other financial information which may be accessed using Mobile Banking. You represent and agree that all information you provide to us in connection with Mobile Banking is accurate, current and complete, and that you have the right to provide such information to us for the purpose of using Mobile Banking. You agree not to misrepresent your identity or your account information. You represent that you are an authorized user of the Mobile Device you will use to access Mobile Banking.

You agree to take every precaution to ensure the safety, security and integrity of your account and transactions when using Mobile Banking. You agree not to leave your Mobile Device unattended while logged into Mobile Banking and to log off immediately at the completion of each access by you. You agree not to provide any of your access information to any unauthorized person. If you permit other persons to use you Mobile Device, login information or any other means to access Mobile Banking, you will be held responsible for any transactions they authorize and we will not be liable for any damages resulting to you. We make no representations that Mobile Banking will be available for use in locations outside of the United States. Accessing Mobile Banking from locations outside of the United States is at your own risk.

You agree not to use Mobile Banking or the content or information delivered through Mobile Banking in any way that would be considered illegal.

Unless caused by our intentional misconduct or gross negligence, you agree to indemnify, defend and hold harmless Community Bank its officers, directors, employees, consultants, agents, service providers, and licensors from any and all third party claims, liability, damages, expenses and costs caused or arising from (1) a third party claim, dispute, action, or allegation of infringement, misuse, or misappropriation based on information, data, files, or otherwise in connection with the Mobile Banking Service; (2) your violation of any law or rights of a third party; or (3) your use, or use by a third party of Mobile Banking.

Unless specifically listed in this agreement, this Service is subject to the definitions and terms of the master Online Access Agreement you agreed to when opening your Online Banking account or any amendments thereto.

Mobile Check Deposit Service

Within Online Banking and Community Bank’s (“Bank”) Mobile Banking Service you (“Customer”) may separately enroll for the Mobile Check Deposit Service (“Service”). The Service enables you to transmit certain check deposits via Community Bank’s Mobile Banking applications using certain hardware (such as a smartphone or other mobile device) approved by us to (i) create electronic images of the front and back of certain Paper Items and (ii) transmit those images and other information, including, without limitation, information captured from the magnetic ink character recognition (“MICR”) line, to us for review and processing in accordance with this Addendum. “Electronic Item” means the electronic image of each Paper Item and other information captured from the Paper Item. After we receive your transmission, we will review each Electronic Item. 

Customer will receive an on-screen acknowledgement upon executing a Mobile Check Deposit. Such receipt is NOT confirmation that Bank has received the file(s). Such receipt is merely to notify Customer that the first step in the process is complete. Bank will confirm that each original check was scanned and transmitted only once prior to processing.

Availability of Funds
If you transmit your Electronic Item(s) to us before 8AM Pacific Time (the “Cut-Off Time”) on any Business Day1, we will review and process your Electronic Item(s) the same Business Day prior to 9AM. If you transmit your Electronic Item(s) to us between 8AM and 4PM on any Business Day, we will review and process your Electronic Item(s) on the same Business Day after 4PM. If you transmit your Electronic Item(s) to us after 4PM on any Business Day, we will review and process your Electronic Item(s) on the next Business Day. Your Electronic Item(s) is deemed to have been received by the Bank when the Service generates a confirmation message within the mobile application – however the transaction will not be completed until we have reviewed, processed and posted the Electronic Item to your account. You will not be able to view Electronic Items on your Electronic Banking or Mobile Banking transaction history until the Electronic Item has been posted (or provisional credit has been provided) to your account. 

The Service is provided at no charge to you. We may, upon at least 30 days prior notice to you, to the extent required by applicable law, charge a fee for the use of the Service. 

A maximum of $3,000 and 3 items per Business Day may be deposited through the service. On a monthly basis, a maximum of $10,000 and 20 items may be deposited through the service. Bank reserves the right to modify this limit at our discretion without prior notice to you. 

Mobile Check Deposit Processing Requirements

  • You will use the Service only for Paper Items that are payable to, and endorsed by, you;
  • You will not submit any duplicate Electronic Items to us;
  • You will maintain control over and be responsible for secure retention, storage, and destruction of original Paper Items for which you have created an Electronic Item. After transmitting the Electronic Item to us (“Transmission Period”) you agree to retain and store the original Paper Item in a secure and locked container that is only accessible by persons needing access to such Paper Items. Upon our request during the Transmission Period, you agree to provide us with the original Paper Item(s). Once the item posts to your account (“Posting Date”) you agree to securely destroy the original Paper Item from which you have previously created and submitted to us an Electronic Item. If you are unable to destroy the Paper Item on the Posting Date due to inaccessibility, you agree to retain the Paper Item for no longer than fourteen (14) calendar days from the Posting Date before securely destroying it. 
  • The following items may not be deposited through the Service: international checks, credit card convenience checks or cash. Except as noted in the preceding sentence, only checks, money orders, cashier’s checks, or traveler’s checks, drawn on or payable at or through a U.S. bank, can be transmitted through the Service. Additionally, only Items that are made payable to, and endorsed by, you may be transmitted through the Service.

Each Business Day on which we review and process your Electronic Item(s), we will use commercially reasonable efforts to review each Electronic Item and to reject any Electronic Item that we in our sole discretion determine to be ineligible for the Service (each, an “Exception Item”). “Exception Item” includes, without limitation, an Electronic Item that (a) is illegible or contains MICR data that is not machine-readable, (b) was previously processed as an Electronic Item, or (c) is drawn on banks located outside the United States and is not payable at or through a bank located within the United States. We will notify you of each Exception Item by contacting you via email or by other communication channels at our discretion.

Unless specifically listed in this agreement, this Service is subject to the definitions and terms of the master Online Access Agreement you agreed to when opening your Online Banking account or any amendments thereto. 

1. A “Business Day” is every day except Saturdays, Sundays, and federal holidays.