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With proper safety measures in place your EZ Banking and
PowerPay transactions remain confidential and safe. The following
measures have been taken to ensure your privacy:
Unique ID and Personal Identification
Number (PIN): In
order to access Community Bank's EZ Banking, you must enter
a unique
User ID and PIN.
Account "Pseudo" Names:
Community Bank allows you to choose a "pseudo name" for
each of your accounts. For example, Mary’s Checking,
Payroll, Savings 1, etc.
Automatic Log-Off: If you are logged on to EZ Banking and have been inactive for 9 minutes you will be prompted, by a pop-up box, to continue your session. If you do not choose to extend your session within 60 seconds, the system will automatically log you out.
PIN "lockout" System:
To keep unauthorized individuals from accessing your account
by guessing your PIN, we have
instituted a PIN lockout system. If your PIN is entered
incorrectly three consecutive times, the user is "locked
out" of
the system. You must contact the bank for your account
to be reset and the system to become "unlocked".
Dormant
accounts: If your EZ Banking account has been
inactive for 90 days or more you will need to contact Community
Bank to reactivate it.
For your security, EZ Banking accounts with no activity for more than 6 months will be closed.
Encryption: The latest encryption
technology ensures that your confidential account information
cannot be accessed
by another party. Encryption is a way to rewrite something
in a code, which can be decoded later with the right "key." When
you request information about your accounts, the information
is sent across the web in an encrypted format to Community
Bank. We decode your request and send the requested information
back to you in an encrypted format.
When the information reaches you it is decoded so that you can read it.
Other Security Measures: In addition to the above safeguards,
sophisticated firewalls and an authentication process
ensure that only authorized individuals are allowed
to enter our
system.
While Community Bank works to protect your banking
privacy, you will also play an important role in
protecting your
accounts. There are a number of steps you can take
to ensure that your
Community Bank account information is protected,
including:
- Keep your PIN to yourself.
- Change your PIN frequently (the system requires a change every 120 days).
- Remain at your computer until your EZ Banking transactions are completed and EXIT, using the EXIT tab, before closing your browser or visiting other Internet sites.
- If you notice suspicious or unusual activity on your EZ Banking accounts, Contact Us as soon as possible.
- Do not change your "pseudo name" for your EZ Banking accounts
to the numeric account numbers.
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